Hotel Reservation System - The Guest Experience

One of the most unique services of MJ Hospitality Solutions is our multi-brand Revenue Call Center. This team provides not only reservation booking services for both branded and independent properties but also serves as an experience-based customer service resource, booking personalized packages. It is critical, in the world where guest experiences matter, to have a reservations team that understands how to sell key points of difference and enhanced revenue-generating offerings.

• Providing “In-House-Off-Site Support.”
• Supporting both major brands and independent properties on a variety of reservation systems
• RADAR - customized tracking and reporting system providing detailed real-time statistics
• Increased Talk Times directly affect increased conversions
• Targeted Package offering to every guest
• Increased Conversion
• Increased ADR & REVPAR
• Improved Call Quality
• Effective communication with each property